As a Filipino Virtual Assistant, getting paid accurately and on time is very important (rightfully so!)
ManagePH.com manages this process through integration with Wise, to send payments directly to your bank account. You do not need to have a Wise account to get paid through ManagePH.
Here’s everything you need to know about setting up and receiving your payments.
How the Payment System Works
The process follows four steps:
- Submit — You submit a payment request for your work period
- Review — Your employer reviews and approves the request
- Process — Payment is processed through Wise
- Receive — Funds arrive directly in your Philippine bank account or e-wallet
How Hours Are Tracked
You will be paid either monthly or hourly — this is set by your employer.
Monthly pay: You have a fixed salary amount. If your monthly rate is $1,000 and you’re paid twice a month, submit an invoice request for $500 per pay period.
Hourly pay: ManagePH automatically calculates hours for the time period you’re submitting for based on your time tracking records.
Setting Up Your Payment Information
Before your first payment, you need:
- An active Philippine bank account or verified e-wallet (GCash or Maya)
- Complete and accurate account details
- Legal identification matching your account name exactly
Step-by-Step Setup
Navigate to Payment Settings:
- Log into your ManagePH account
- Go to Settings
- Select the “Payment” tab
Enter Your Banking Details:
- Account Holder Name — Must match your bank or e-wallet account exactly
- Bank Name — Select from the dropdown list
- Account Number — Your regular account number (not a Wise account number)
- Complete Address — Your bank branch address
- City and Post Code — Required for international transfers
Fee Transparency: Understanding Exchange Rates and Transfers
Wise uses the mid-market exchange rate — the fairest rate available — with a small transfer fee typically between 0.5–1%. This means the PHP amount you receive reflects a rate very close to what you’d see on Google.
Your employer pays the Wise transfer fee on their end. You receive the agreed amount in PHP without deductions on your side.
Exchange rates fluctuate daily. If your employer pays you in USD, the PHP amount you receive will vary slightly based on the rate at the time of transfer.
Some employers lock in rates in advance using Wise’s rate tools. For more on why rates matter, see why we pay in PHP to protect your rates.
Important Tips to Avoid Payment Delays
- Double-check your account number — incorrect numbers result in returned payments
- Ensure your account holder name matches your account exactly
- Provide your complete bank branch address and post code
- Use your regular bank account number, not a Wise account number
- For e-wallets, ensure your account is fully verified (BSP Tier 2 or higher)
Submitting Payment Requests
Access the Payments Page:
- Click “Payments” in your dashboard
- Select “New Request”
Fill in Payment Details:
- Select the project or team
- Enter the work period (start and end dates)
- Input hours worked
- Specify the payment amount
- Add a description of work completed
Track Your Payments:
- View payment status: Pending, Approved, or Paid
- Monitor payment history
- Check expected payment dates
Supported Banks and E-Wallets (GCash, Maya, and GrabPay)
ManagePH supports a wide range of Philippine banks and digital financial accounts.
Traditional and Digital Banks:
- BDO (Banco De Oro)
- BPI (Bank of the Philippine Islands)
- Metrobank
- UnionBank (including UnionBank Online)
- PNB (Philippine National Bank)
- GoTyme Bank
- SeaBank
- And many other local banks
E-Wallets:
- GCash
- Maya (formerly PayMaya)
- GrabPay
GCash and Maya are now the primary payout destinations for many Filipino remote workers.
Funds sent through Wise to these e-wallets are typically available faster than traditional bank transfers and accessible immediately without a bank visit.
To connect GCash or Maya: enter your registered mobile number as the account number in Payment Settings, ensure the account holder name matches your registered name exactly, and confirm your e-wallet is verified to Tier 2 or above to receive international transfers.
For the full employer-side setup, see the step-by-step Wise integration guide.
Payment Schedule and Processing
Payment schedules are set by your employer. Common frequencies:
- Bi-monthly (15th and 30th) — the most common standard
- Monthly
- Weekly for some project-based arrangements
2026 Payout Timelines: When to Expect Your Funds
| Destination | Typical Transfer Time |
|---|---|
| GCash / Maya | Instant to 4 hours |
| UnionBank / GoTyme / SeaBank | Same day to 24 hours |
| Traditional banks (BDO, BPI, Metrobank) | 1–3 business days |
Transfer times depend on when your employer initiates the payment and Wise processing at the time of transfer. Payments initiated on Philippine public holidays may be delayed by one business day.
Report any payment issues to your employer immediately — don’t wait for your next scheduled check-in.
Troubleshooting Common Issues
Payment Delays:
- Verify your banking or e-wallet information is entered correctly
- Check if your payment request has been approved by your employer
- Confirm your account can receive international transfers (e-wallets must be BSP Tier 2 verified)
Returned Payments:
- Incorrect account number
- Mismatched account holder name
- Incomplete bank address or post code
- E-wallet not verified to the required tier
Getting Help:
- Check your payment settings in ManagePH
- Verify all account information is accurate
- Contact your employer or ManagePH support
FAQ
What is the best way to receive payments as a VA in the Philippines?
Wise direct to GCash or Maya is the fastest option in 2026. Funds typically arrive within a few hours of the employer initiating the transfer. If you prefer a traditional bank, UnionBank and GoTyme Bank tend to process international transfers faster than older banks. Whatever method you use, make sure your account is fully verified before your first payment.
How do I connect my GCash account to ManagePH?
Three steps: (1) Go to Settings → Payment tab in your ManagePH account. (2) In the bank/account dropdown, select GCash. (3) Enter your registered GCash mobile number as the account number and ensure your account holder name matches your GCash-registered name exactly. Your GCash account must be upgraded to Tier 2 verification to receive international transfers, you can complete this in the GCash app using a valid government ID.
What should I do if my payment status says “Processed” but the money hasn’t arrived?
First, check the expected transfer time for your account type. If you’re past that window, verify your account details in Payment Settings are correct. Check with your bank or e-wallet if there’s a pending incoming transfer. If everything looks correct and funds still haven’t arrived after 3 business days, contact your employer and ask them to check the transfer status on the Wise side.
Are there limits on how much I can receive via GCash or Maya?
Yes. BSP (Bangko Sentral ng Pilipinas) sets wallet tier limits. For GCash, a fully verified (Tier 2) account can receive up to ₱100,000 per month and hold a maximum wallet balance of ₱100,000. Maya Tier 2 limits are similar. If your monthly earnings exceed these limits, consider receiving payments directly to a bank account instead. You can also upgrade to higher BSP tiers with additional documentation check the GCash or Maya app for your current tier and upgrade instructions.