As a Filipino Virtual Assistant, getting paid accurately and on time is very important (rightfully so!)
ManagePH.com manages this process through integration with Wise, to send payments directly to your bank account. You do not need to have a Wise account to get paid through ManagePH.
Here’s everything you need to know about setting up and receiving your payments.
How the Payment System Works
- Payment Request Submission: You submit payment requests for your work periods
- Employer Review: Your employer reviews and approves the request
- Processing: Once approved, payments are processed through Wise
- Direct Deposit: Money is sent directly to your local Philippine bank account
How Hours Are Tracked
You will be paid either
- Monthly or
- Hourly
This is up to your employer.
If you are paid monthly, you will have a set salary amount and should prorate the hours based on your pay period (if you are paid $1,000 a month, but paid twice a month, submit an invoice request for $500).
If you are paid hourly, ManagePH will automatically calculate the hours in the time period you are submitting for
Setting Up Your Payment Information
Before you can receive payments, you’ll need:
- An active local Philippine bank account
- Your complete and accurate banking details
- Your legal identification matching your bank account name
Step-by-Step Setup Guide
Navigate to Payment Settings
- Log into your ManagePH.com account
- Go to Settings
- Select the “Payment” tab
Enter Your Banking Details
- Account Holder Name: Must match your bank account EXACTLY
- Bank Name: Select from the dropdown list of Philippine banks
- Account Number: Your regular bank account number (NOT Wise account)
- Complete Address: Your bank branch’s address
- City and Post Code: Required for international transfers
Important Tips to Avoid Payment Delays
- Double-check your account number – incorrect numbers result in returned payments
- Ensure your account holder name matches your bank account exactly
- Provide complete bank address and post code
- Use your regular bank account number, not a Wise account number
Submitting Payment Requests
- Access the Payments Page
- Click on “Payments” in your dashboard
- Select “New Request”
- Fill in Payment Details
- Select the project/team
- Enter the work period (start and end dates)
- Input your hours worked
- Specify the payment amount
- Add a detailed description of work completed
- Track Your Payments
- View payment status (Pending, Approved, Paid)
- Monitor payment history
- Check expected payment dates
Supported Banks
ManagePH.com supports major Philippine banks including:
- BDO (Banco De Oro)
- BPI (Bank of the Philippine Islands)
- Metrobank
- UnionBank
- PNB (Philippine National Bank)
- And many more local banks
Payment Schedule and Processing
Payment schedules are set by your employer
- Common payment frequencies:
- Bi-monthly (15th and 30th)
- Monthly
- Weekly for some projects
- Processing time: Varies, generally up to a day
- Report any issues immediately to your employer
Troubleshooting Common Issues
Payment Delays
- Verify your banking information is correct
- Check if your payment request has been approved
- Confirm your bank account is active and can receive international transfers
Returned Payments
- Incorrect account numbers
- Mismatched account holder names
- Incomplete bank information
Getting Help
If you experience payment issues:
- Check your payment settings
- Verify all banking information
- Contact your employer or ManagePH.com support
Note: Payment terms, rates, and schedules are determined by individual employers and may vary from project to project.