Complete Guide to Getting Paid as a Filipino VA through ManagePH.com

As a Filipino Virtual Assistant, getting paid accurately and on time is very important (rightfully so!)

ManagePH.com manages this process through integration with Wise (formerly TransferWise), to send payments directly to your bank account. Here’s everything you need to know about setting up and receiving your payments.

How the Payment System Works

1. Payment Request Submission: You submit payment requests for your work periods
2. Employer Review: Your employer reviews and approves the request
3. Processing: Once approved, payments are processed through Wise
4. Direct Deposit: Money is sent directly to your local Philippine bank account

Setting Up Your Payment Information

Before you can receive payments, you’ll need:

• An active local Philippine bank account
• Your complete and accurate banking details
• Your legal identification matching your bank account name

Step-by-Step Setup Guide

Navigate to Payment Settings

• Log into your ManagePH.com account
• Go to Settings
• Select the “Payment” tab

Enter Your Banking Details

• Account Holder Name: Must match your bank account EXACTLY
• Bank Name: Select from the dropdown list of Philippine banks
• Account Number: Your regular bank account number (NOT Wise account)
• Complete Address: Your bank branch’s address
• City and Post Code: Required for international transfers

Important Tips to Avoid Payment Delays

• Double-check your account number – incorrect numbers result in returned payments
• Ensure your account holder name matches your bank account exactly
• Provide complete bank address and post code
• Use your regular bank account number, not a Wise account number

Submitting Payment Requests

1. Access the Payments Page

• Click on “Payments” in your dashboard
• Select “New Request”

1. Fill in Payment Details

• Select the project/team
• Enter the work period (start and end dates)
• Input your hours worked
• Specify the payment amount
• Add a detailed description of work completed

1. Track Your Payments

• View payment status (Pending, Approved, Paid)
• Monitor payment history
• Check expected payment dates

Supported Banks

ManagePH.com supports major Philippine banks including:

• BDO (Banco De Oro)
• BPI (Bank of the Philippine Islands)
• Metrobank
• UnionBank
• PNB (Philippine National Bank)
• And many more local banks

Payment Schedule and Processing

Payment schedules are set by your employer

• Common payment frequencies:
  • Bi-monthly (15th and 30th)
  • Monthly
  • Weekly for some projects
  • Processing time: 1-3 business days after approval
• Report any issues immediately to your employer

Troubleshooting Common Issues

Payment Delays

• Verify your banking information is correct
• Check if your payment request has been approved
• Confirm your bank account is active and can receive international transfers

Returned Payments

• Incorrect account numbers
• Mismatched account holder names
• Incomplete bank information

Getting Help

If you experience payment issues:

1. Check your payment settings
2. Verify all banking information
3. Contact your employer or ManagePH.com support

Note: Payment terms, rates, and schedules are determined by individual employers and may vary from project to project.